PMC Guarantees

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Tenant Placement

For vacant properties, PMC will secure a tenant within 21 days of listing a property for rent.  For occupied properties, PMC will try to secure a new tenant before the current tenant moves out, but if that is not possible, PMC guarantees we will secure a new tenant within 21 days after the unit has undergone proper “rent-ready” work following the departure of the tenant.  If we are unable to meet this guarantee, we will waive one month’s management fee.

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Better Tenant

If a tenant breaks a lease in the first 9 months after placement (including for a lease buyout), we will waive our fee to place a new tenant.

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Service

All rent paid on time will be deposited into the owner’s bank account by the 15th of each month.

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Response

We will respond to all calls to our office and e-mails within one business day.

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Satisfaction

We will waive a month’s management fee if you are not satisfied with our service. Furthermore, you can cancel our management agreement at anytime with a 30-day notice.

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Eviction

PMC offers an Eviction Protection Plan that covers certain owner’s costs and lost revenues.

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Pet Damage

PMC covers pet damage to the property up to $5,000 in damage (see Management Agreement for details and restrictions).

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Alternative Deposit Program

The historic industry standard for required security deposits on single-family homes was one month's rent. This industry standard has rapidly changed in the last few years dropping to as low as a couple hundred dollars. In order to balance this rapidly changing industry standard while protecting our property owners, PMC is now offering an optional Alternative Deposit Program to tenants. Tenants can choose to pay a $400 security deposit along with non-refundable fees to PMC. PMC will guarantee the property owner against any lost rents or property damage up to an amount equal to one month's rent. The property owner is able to take advantage of the same level of historic security deposit protection while renting their home quickly by not losing tenants to properties with low deposit programs.